Performance Analysis of Urban Cleaning Devices Using Human–Machine Interaction Method

Presently, several jobs require the collaboration of humans and machines to perform different services tasks. The ease intuitiveness worker when using each machine will not only improve worker’s experience but also company’s productivity satisfaction that all users have. Specifically, electromechanical devices used provide cleaning complex interactions. These interactions determine usability performance devices. Therefore, must have appropriate ergonomic arrangements for human–machine Otherwise, desired cannot be achieved. This study analyzes an urban device (pressure washer on a power take-off van) interaction method. method measures visceral behavioral levels (set by Norman) service times. Using these measurements, pressure is determined according factors facilitate operator’s well-being in working environment. A from Feniks Cleaning Safety, Limited Company, has been studied. Sixteen errors related ergonomics, safety were identified this machine, which operates more than 40 locations Spain. provides valuable information washers, as well possibilities improvement.